Meet the Team

Jess is an accomplished vestibular audiologist and the director of Ears in Balance. Jess’ passion for vestibular diagnostics lead her to start Ears in Balance in 2015. With well-established skills in evidence based practice and patient centeredness, Jess creates a quality service that also helps patients to better understand and manage their symptoms.

Emina is an experienced vestibular audiologist who joined Ears in Balance in 2022. She started her audiology career in diagnostics and rehabilitation of hearing loss in adults and children, and now specialises in the assessment and management of dizziness and balance disorders. She is passionate about ensuring her patients have a clear understanding of their condition and are central to any decision making. Emina also works for the University of Melbourne as a Research Assistant.

Dr. Luke Chen is a neurologist and neuro-otologist. His clinical and research interests include hearing and balance disorders, vestibular physiology and eye movement disorders in neurological diseases such as multiple sclerosis and movement disorders. He undertook a Fellowship in neuro-otology with Professor Michael Halmagyi and his group from 2010 to 2014 in Sydney at Institute of Clinical Neurosciences, Royal Prince Alfred Hospital/ University of Sydney. His PhD thesis examined quantitative head impulse test, electrical vestibular stimulation and vestibular evoked myogenic potentials in central vestibular disorders.

Kay is an experienced Chief Executive Officer with 15 years experience leading three local government organisations, (Maribyrnong, Greater Geelong and Port Phillip). She has successfully established her own business providing leadership training and executive coaching to CEOs and senior leaders.  We are very lucky to have her as the Practice manager at Ears in Balance.