Meet the Team

Jess is a highly skilled vestibular audiologist and the founder of Ears in Balance. Driven by her passion for vestibular diagnostics, she established Ears in Balance in 2015. With a strong commitment to evidence-based practice and patient-centered care, Jess has built a service that not only delivers high-quality care but also empowers patients to better understand and manage their symptoms.

Emina is an experienced vestibular audiologist who joined Ears in Balance in 2022. She started her audiology career in diagnostics and rehabilitation of hearing loss in adults and children, and now specialises in the assessment and management of dizziness and balance disorders. She is passionate about ensuring her patients have a clear understanding of their condition and are central to any decision making. Emina also works for the University of Melbourne as a Research Assistant.

Kathryn is an audiologist with over 20 years of experience and joined Ears In Balance in 

2024. She has worked across a wide range of audiology settings and now specialises in the 

assessment and management of dizziness and balance disorders. Kathryn enjoys helping 

people make sense of their hearing and balance, and is passionate about

educating and supporting patients during their diagnostic and treatment journey.

Dr. Luke Chen is a neurologist and neuro-otologist. His clinical and research interests include hearing and balance disorders, vestibular physiology and eye movement disorders in neurological diseases such as multiple sclerosis and movement disorders. He undertook a Fellowship in neuro-otology with Professor Michael Halmagyi and his group from 2010 to 2014 in Sydney at Institute of Clinical Neurosciences, Royal Prince Alfred Hospital/ University of Sydney. His PhD thesis examined quantitative head impulse test, electrical vestibular stimulation and vestibular evoked myogenic potentials in central vestibular disorders.

Kay is an experienced Chief Executive Officer with 15 years experience leading three local government organisations, (Maribyrnong, Greater Geelong and Port Phillip). She has successfully established her own business providing leadership training and executive coaching to CEOs and senior leaders.  We are very lucky to have her as the Practice manager at Ears in Balance.